We employ 14 staff in the kitchen to cover the shifts and this enables to be certain that there are always sufficient members of the team on duty at any time to provide for the personal requirements of our residents. Every member of the catering staff is very experienced in their separate roles.
We place emphasis on choice.
At any main meal there are always two alternative main courses which are usually a meat, fish or cheese dish. Salads and omelettes are always available as an alternative. Even with that variety available there are occasions when a resident prefers something different and the catering staff will always try to cook what the individual prefers. Our head chef works closely with the residents and their families to ensure that we take account of individual's special dietary needs and will study the Personal Care Plans which contains this information. The department also conducts dining room surveys to ensure that each resident is consulted about what food they enjoy the quantity of food that is provided and general levels of satisfaction. This information is used to form the basis of the five week cycle of menus which are adjusted seasonally. All our produce is sourced locally and fresh.
We have been awarded a 5 star Hygiene rating by Suffolk County Council and all the catering staff understand how important it is to work together as a team to maintain the standard that was required to achieve this. We find that residents with us on a short term Respite care basis often comment on the quality of the food available compared to the food that they have provided for themselves in their own homes, and part of the function of the Head Chef is to provide nutritional advice to them to enable them to maintain a healthy diet when they return home.
Our Catering Department's mission is to provide choice and variety for each resident and to ensure that they enjoy tasty fresh healthy and nutritional meals. We recommend you book yourself in to join your relative in a meal regularly so that you can form your own opinion on whether we achieve this target and please do tell us what you think.