The Red House Residential Home, Sudbury

**INFORMATION UPDATE - COVID-19** 18/06/20

We thought we would share this latest update from ACS (Adult Community Services - Suffolk County Council):

"There is understandably, increasing focus and media coverage of the impact caused to people living in care settings (and families) who have stopped receiving visits and are struggling with that. Currently many of the government guidance documents are under review, however the existing guidance for social care remains unchanged at present, which is 'Family and friends should be advised not to visit care homes, except in exceptional circumstances' therefore ACS would advise waiting until the actual guidance is changed prior to care settings re-establishing visits.

Carol Vaughan - Manager

**INFORMATION UPDATE - COVID-19** 16/06/20

Good news is always worth sharing – following recent updated guidelines, all staff and residents have been tested for Covid-19 and this has given us a completely clean bill of health. It’s what we expected, but it’s still always reassuring to have it confirmed. Thank you so much to all our carers, domestics, entertainment, maintenance, chefs and kitchen staff, who have done such an amazing job keeping our residents safe, well and happy in these challenging times.

Carol Vaughan - Manager

**INFORMATION UPDATE - COVID-19** 01/06/20

Despite the slight lifting of some lockdown restrictions, The Red House still remains closed. We will make an informed decision when information has been received from the CQC and Government on the best way to proceed, but it remains clear that our sector will remain closed for some time.

We would also like to take this opportunity to thank the Stoke by Nayland Golf Ladies, Stoke WI and friends from the surrounding areas for the kind donations of scrubs and overshoes. Very much appreciated by us all.

Carol Vaughan - Manager

**INFORMATION UPDATE - COVID-19** 18/05/20

The Red House will remain closed to visitors for the forseeable future.

We would like to remind all friends and family that we have various means of video calling, Facetime, Google Duo and Skype are all available, as well as normal telephone, email and don't forget good old fashioned hand written letters always go down well with the older generation!

Again, if you have any worries or just want an update please do not hesitate to call us, we will be happy to speak to you.

Carol Vaughan - Manager

**INFORMATION UPDATE - COVID-19** 14/05/20

Carol would like to thank Alan & Marilyn Austin who donated 'comfort bags' to all our staff, donations to fill the bags were kindly donated from friends/family and the Sudbury WI Chairman Marie.

Poundland donated bags of assorted sweets and chocolate for residents and staff, this scheme was set up by Poundland and customers whilst in store, then Poundland doubled all contributions!! Thank you x

Carol Vaughan - Manager

**INFORMATION UPDATE - COVID-19** 20/04/20

We are still closed to all non-essential visitiors, family and friends.

All visiting District Nurses are supplied, by us, with full PPE, masks, gloves, aprons, face and foot shields. Any other contractors visiting site are supplied with appropriate PPE to the area where they are working.

Andrew has been busy procuring (begging, pleading and calling in favours!) essential supplies for the home, and we have very good stocks of gloves, masks, aprons, face shields, cleaning and disinfectant supplies. We also have foot disinfectant trays being delivered, to be placed by the doors for all incoming foot traffic. 

We have had some very kind donations from Sudbury Waitrose, Tescos, Sainsburys and the Co-op in Canon Road Gt Cornard. We also received an amazing donation of 25 face shields from Paul Murray at tri-trained.co.uk based in Hedingham who have retasked their 3D printers to make homemade face shields for the care sector, so a big thank you to them.

As and when the situation changes, we will update this page as necessary.

Again, we thank you for your patience, understanding and co-operation in these difficult circumstances.

Carol Vaughan - Manager

**INFORMATION UPDATE - COVID-19** 25/03/20

We are sorry to inform you that, for the moment, The Red House is now closed to visitors, families and friends.

Facetime, email and the telephone are all available.

If you do need to see your relative, it is recommended you telephone first and speak to either myself, Vanessa (Assistant Manager) or the Senior on duty.

We thank you for your patience, understanding and co-operation.

Carol Vaughan - Manager

**INFORMATION UPDATE - COVID 19** 23/03/20

The Red House is now asking all visitors to reconsider making unnecessary visits at this time.

We thank you for your co-operation.

Carol Vaughan - Manager

**INFORMATION UPDATE - COVID-19** 16/03/20

At the Red House we follow all guidelines set out by GOV.UK, CQC (Care Quality Comission) and the CCG (Clinical Comissioning Group).

A paragraph from GOV.UK COVID-19 GUIDANCE ON RESIDENTIAL CARE PROVISION

'To minimise the risk of transmission, care home providers are advised to review their visiting policy, by asking no one to visit who has suspected COVID-19 or is generally unwell, and by emphasising good hand hygiene for visitors. Contractors on site should be kept to a minimum (which we have done), The review should also consider the WELL-BEING OF RESIDENTS, AND THE POSITIVE IMPACT OF SEEING FRIENDS AND FAMILY'.

The Red House is still welcoming visitors as we are following the above advice, there are numerous demographics and information displayed at both entrances to the building and we ask that visitors read them before entering, as well as numerous hand sanitiser stations located throught the home.

This situation is obviously ongoing, and we are receiving new and updated information on a daily basis.

If we are advised to close our doors to visitors, we will update this information on the website.

Please fell free to email me with any questions you may have and i will do my best to give you an answer.

Warm Wishes

Carol Vaughan - Manager

**END**

The Red House is a residential care home for the elderly. We deliver the highest standards of care in a happy friendly and homely environment, in which the dignity, privacy and independence of our residents is respected and preserved. All of the residents receive individual care plans based on their own personal needs and requirements. 

Conveniently positioned in the centre of the attractive market town of Sudbury, our magnificent Georgian listed building sits proudly within an acre of beautiful and well-maintained gardens, which are surrounded by an enchanting curved red brick wall. The Red House offers a secluded and truly idyllic setting for our residents to enjoy.

Our beautiful home dates back to the 16th Century, and is one of the finest houses in Sudbury. It has an incredibly rich and interesting history that we enjoy sharing with our residents and visitors.

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The Red House, Sudbury